Privacy Policy

This privacy policy explains how MAIRA collects, uses, and protects your information.

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This may include:

  • Name and contact information (email address, phone number)
  • Account credentials and preferences
  • Communication preferences and opt-in status
  • Usage data and interaction patterns with our service

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI assistant service
  • Send you technical notices, updates, and administrative messages
  • Respond to your comments, questions, and customer service requests
  • Send marketing communications (with your consent)
  • Monitor and analyze trends, usage, and activities

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information:

  • With service providers who assist in our operations
  • To comply with legal obligations or protect our rights
  • In connection with a business transaction (merger, acquisition, etc.)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request data portability
  • Lodge a complaint with supervisory authorities

Contact Us

If you have questions about this Privacy Policy, please contact us at team@trymaira.com

Last updated: October 29, 2025